Job Description-Systems Administrator
Working on or completed a Bachelor Degree in Computer Science or related field. Certifications of competencies and knowledge of best practices are expected to be acquired and maintained, particularly on the Microsoft products. Military experience is valued.
Creating and restore system backups, database backups, system configuration to support daily operations.
Support email system both On-Premises and Online in a hybrid environment. Migration, maintenance, backup and restore as necessary.
Maintain and support both virtual and physical environments.
Install, maintain and support: signage, antivirus, trouble call ticketing system and error reporting systems.
Maintain and monitor modified Tier 2 Data Center and remote office equipment.
Telephone system support, scripting and troubleshooting.
Scheduling and install, patches, upgrades, firmware updates for all company IT equipment.
Design, configure, and install new servers (Physical & Virtual) along with necessary software components.
Design, configure and install WAN, LAN, WIFI, Site-to-site VLANs and firewalls network software/hardware. Upon completion monitor, troubleshooting and repair.
Configure and size UPS for branch offices, server room, including troubleshooting and batteries replacement.
Make recommendations, upgrades as appropriate, for remote office equipment and network configurations.
Document administration processes. Create and update company, IT Department policies and procedures documents.
Provide technical support and troubleshooting for IT supported software products and equipment.
Ensure the good operation of the companies IT department per operating procedures standards, policies and practices; and other tasks as directed by the IT Manager.
Strong working knowledge of Microsoft Windows server, Windows operating systems and Microsoft Office.
Knowledge in scripting languages such as PowerShell, Regular Expressions or similar.
Working knowledge of computer hardware, AD Policy management, DNS, DHCP, IIS, SharePoint, SQL Express, MSExhange, TCP/IP, Microsoft Systems Center Configuration Manager, Linux setup and configuration, VMware, Hyper-V, Router and Switch Configuration, Firewall Configuration, WiFi and 802.1x.
Working knowledge of electrical, digital, RF and electronic theories and operations.
Must have an IT technical vocabulary to troubleshoot, create trouble call tickets and work with various support technicians outside of the company.
A comprehension of equipment management and personnel leadership.
Must have good communications skills both oral and written.
Have an aptitude for following precise procedures.
Must be highly motivated, decisive, and team-oriented to work in a complex, dynamic IT infrastructure environment.
Must have strong troubleshooting skills and have the ability to identify and resolve any system malfunctions quickly with or no supervision.
Ability to lift at least 50 pounds.
It is important to have manual dexterity with tools, equipment and machines; above average math skills; resourcefulness; an interest in ideas and information; and the ability to express ideas clearly in speaking to others.
Helpful qualities include getting along well with people, writing and record-keeping skills, teamwork, physical strength and the ability to do repetitive tasks.